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MB-230 Exam Dumps: Your Roadmap to Victory - siedthunt - 2024-05-16
Skills Measured in MB-230 Exam
This exam assesses your ability to complete the technical topics listed below, based on the most recent update from Microsoft Learning.
Manage cases and knowledge management (20-25%)
Manage queues, entitlements, and service-level agreements (15-20%)
Implement scheduling (5-10%)
Implement Omnichannel for MB-230 exam dumps Customer Service (10-15%)
Manage analytics and insights (5-10%)
Implement Customer Service workspaces (5-10%)
Implement Microsoft Power Platform (5-10%)
Implement Connected Customer Service (5–10%)
Remember that the bullets after each of the MB-230 dumps skills to be evaluated are supposed to show how we are assessing that competency. This isn’t a comprehensive or final list.
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